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Shipping Information
We offer fast and reliable shipping to ensure that your order arrives on time. Please refer to our Shipping Policy for more information on rates and delivery times.
Custom Orders
Looking for something unique? Our expert artisans can create a custom piece just for you. Contact us to discuss your requirements and get a quote today.
Care Instructions
To ensure that your wooden plugs and jewelry pieces last a lifetime, we recommend following our care instructions. Please refer to our Care Guide for more information on how to maintain your products.
FAQ
If you’re not completely satisfied with your purchase, we offer hassle-free returns and exchanges within 30 days of delivery. Please refer to our Return Policy for more information.
To ensure the perfect fit, we recommend measuring your earlobe and referring to our size guide available on each product page. If you’re still unsure, please contact our customer support team for assistance.
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our shipping page for more information.
Yes, each of our products is handcrafted with precision and care by our skilled artisans in our workshop. We use only the highest quality materials to ensure that every piece is unique and durable.
If you have any issues or concerns with your order, please don’t hesitate to contact our customer support team. We’re here to help and will work with you to resolve any problems promptly.